When it comes to extracting data to be able to draw conclusions and determine the Net Promoter Score of a business, one of the most used resources are surveys . The types of frequently asked questions in this type of NPS surveys are, for example: Would you Buy email list this product/service to a friend? How would you rate our product? How has your Buy email list experience been? Has it met your expectations? When preparing an NPS survey, it is important to consider its Buy email list. In this type of survey, there is a difference between two parts: the Buy email list question and an open question , with a free answer, in which users can leave their comments.
Furthermore, Buy email list types of NPS surveys can be distinguished , relational and transactional (tNPS). Relational NPS surveys are those surveys that measure product loyalty by measuring the overall experience . On the other hand, Buy email list NPS surveys are those that ask for an opinion linked to a specific moment: purchase, delivery service, post-Buy email list . The Net Promoter Score measures customer satisfaction, but it is not the only indicator that can be used. In addition, in business analysis, knowing these data must serve as a starting point to Buy email list and improve other aspects such as: processes, services, products, user experience, content , etc. Taking an interest in customers Buy email list very valuable information for the growth of a business. Buy email list care of them is the key to maintaining a business project for a long time.